Information technology. Service management
ISO / IEC 20000 is designed to enhance the quality of services in the IT sector. It is developed in two parts, but certification is performed only on the first part - ISO / IEC 20000-1 Information technology. Service Management. Part 1: Service management system requirements. ISO / IEC 20000 can be used in:
organizations whose customers require guarantees that their service requirements will be met / organization that requires a concerted approach by all its service providers, including those in the supply chain / service provider who intends to prove its ability to design, transition, supply and improve the quality of services / monitoring, measurement and review of processes and service / service provider to improve the design, transition, delivery and improvement of quality services through the effective implementation and operation of the system management services
Where to start?
We are consultants with over 15 years of experience in the implementation, auditing and certification of Management Systems. Together with you we will create the most suitable plan that suits your needs so that you can get the certificate as smoothly and optimally as possible!
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